Please take a look at the questions below (click on each question to reveal the answer). If there is anything you would like to speak to us about that is not covered here please fill out the online help form or contact us.

There is no minimum order value. You may order exactly what you require.

Many new products are added daily through the working week i.e. Monday to Friday.

We ship to most countries. If your country is not listed, please send an email to sales@herz.co.uk with your order. We will then contact you.

Yes, we can deliver to your transport company/shipper in England. UK delivery charges would apply, which is free of charge for orders over £500.

This is a quantity of garments in assorted sizes and if applicable, assorted colours.

No, we only sell in assorted packs of 12 pieces, so that every customer will have a good mix of sizes.

Our prices are low because we buy excess stock garments in bulk direct from large contract chainstore manufacturers all over the World. We are direct importers from those manufacturers based overseas and we have our own Import Department. “There is no middleman – you are dealing as direct as you possibly can”.

a) We notify you of receipt of order. b) We notify you on receipt of payment. c) We notify you on the day the goods are despatched. d) You are also notified by the delivery company that your goods are on the way. This email has a hypertext link to give you a current “status” of your delivery.

We welcome you to visit us by appointment only. Telephone 0161 443 3030 and ask for Adele. You may view our products and buy at the same time. We will assist you as much as possible.

Please click the “Lost your password?” link on the My Account page.

If you are logged in, the cart will save the items for you on your computer. However, leaving them in the cart does not “reserve” them and there is a possibility that some lines could sell out before completing your purchase.

If you have a VAT number then VAT is not charged. If you do not have a VAT number then you must pay VAT.